Legal notice
| Company | Ueda-seisakushitsu inc. |
| Business manager | Yasue Tsuchihira |
| Address | 219 Okuma-cyo, Tsuzuki-ku, Yokohama-shi, Kanagawa 224-0042, Japan |
| Telephone | +81-45-620-5080 |
| Email address | store@urukust.com |
| Product price | As displayed per product. Please refer to product pages for details. |
| Payment methods |
[Domestic shipping] |
| Other charges | [Domestic shipping] Shipping charges Transit fee (by Sagawa Express, applicable only if the destination is subject to a transit fee) [International shipping] Shipping charges Customs duties and other import taxes (based on the laws of the receiving country) Customs clearance fees (charged by the postal service of the destination country) |
| Shipping methods |
[Domestic] |
|
Returns and exchanges |
If you wish to return or exchange an item, please contact us within 7 days from the date of delivery with the nature of your return and we will respond with further instructions. If the return is due to customer change of mind, return shipping costs will be payable by the customer.
If the return is due to our error, such as where incorrect products or quantity, or defective (damaged, soiled) products have been supplied, return and replacement shipping costs will be covered by us.
Subject to stock availability, items will be replaced with the same product. If a replacement is not available, a refund will be offered. |